Managing Team Conflicts Essay Example for Free

Managing Team Conflicts Essay Why do you think that Carly didn’t come to you sooner to discuss the project delays? Carly didn’t come sooner to discuss the problem delays with the supervisor because of the affective conflict that arises between her and Morris (Team Conflict: How to Manage it, n.p.). Truly, it is quite undesirable to present â€Å"human conflict† as a reason in the delay of a certain project. It is obvious that Carly was threatened by the wits that Morris have. Since Morris obtained a higher level degree than Carly, the manager seems to be insecure about her status. She sees Morris as a competitor in her position and not as a member of the team. 2. Why do you think Carly hasn’t had a conversation with Morris, or vice versa, about their differences? How do you think each of them would respond to this type of conversation? Explain. Both person (Carly and Morris) did not initiated to have a conversation regarding their differences because both parties are afraid that upon the conduct of their conversation, they might not be able to work on and come out with the proper solution to address the problem. On the conduct of the conversation, they may reach a point that both of them would be in denial regarding the delay of the project. Both people possess different personality and dealing with their differences might be a critical approach to be done. Carly, being insecure with the wits that Morris have, might put all the blame on the latter mentioned person. On the other hand, if Carly would over impose her power in the conversation, the immediate reaction of Morris would be to defend his self and try to make Carly realize that she also has a fault regarding the problem. What would happen in this conversation is that, both parties would tend to throw off their own defence regarding themselves thus, rather than solving the problem of conflict, the outcome could be to worsen the situation. What is the biggest problem with the way these team members interact? What could they do to remedy the problem? Explain. The biggest problem with these team members is that they do not know on how to deal with their own differences. Differences in terms of personality as stated above is just but common in a team. Such differences could be positively or negatively affect the team. In the case given, Carly and Morris chooses to embrace the negative side thus, bringing the project to a delay. Communication is the element that is missing in the case presented. Communicating in a constructive manner would give each person a chance to express his thoughts and ideas clearly and directly. Coupled with his expression of thoughts, respect (for each other and for the work of the team) should also be reflected (Ten Qualities of an Effective Team Player, 2005, n.p.). The scenario being pictured out in the case is that Morris seems to be tongue tied to express his thoughts while Carly is too much dominating in expressing her thoughts, thus the communication process is not working well. Another element that is lacking in the case is the quality of active listening. In order for a team to function effectively and meet its goals, every member should be a good listener. Every member should consider and listen to the ideas of other team members and should avoid biased reaction regarding the proposed ideas. Arguing or debating every idea presented would not do any help (Ten Qualities of an Effective Team Player, 2005, n.p.). Members should also be prepared and willing to hear and accept criticisms. It would be better if one would listen first and then react to have an effective conversation and get things settled. Firmness of thought is important as a team player, but one should make her mind open to what other members has to offer. Do you think Carly should continue to serve as Project Manager? Explain. Yes, Carly should continue to serve as Project Manager but she should first change her attitude in handling the job. She should note that she is part of the team. Although she has a higher position compared to the other members, it is not right to over used this power because of being threatened by others wits and guts. As a project manager she must be confident in her own capability and sees the ability of other members of the team as an asset and not as a threat. She should reassess her self and avoid being a problem-blamer. She should not look for others to fault but instead, she should look at the problems that arise as a common thing that occurs in a team. Being regarded as the project manager, she should address problems (not create problems) and bring this out for discussion with other members of the team (Ten Qualities of an Effective Team player, 2005, n.p.). Upon doing such, she would be most likely to find the right solutions for the problem. Though Carly obviously has a fault on the delay of the project, she should continue to work on as the project manager because she was given that job and trusting her that job means that she is knowledgeable enough and rightly fitted for it. 5. How would you begin to address this situation? Come up with a plan to remedy this problem and outline a plan for getting the project back on track for the January 1 release. The first action had been done, that is to talk with the persons involve in the conflict as well as with other team members. The next step would be to review to the team regarding their purpose and goal. I would be emphasizing on their role as a team in achieving the targeted goal and meet the targeted deadline. I would preferably design a team building activity that would reunite them and develop their working ability as a team. I would consistently remind them that there is no â€Å"I† in a team and that presence of conflicts is inevitable. I would also relay to them the essence of conflict management. Rules in order to lessen conflict would be implemented incorporating processes or behaviours that the group will be allowed or prohibited (Team Conflict: How to Manage it, n.p.). The following will serve as a guide in getting the project back on track for the January 1 release: Conduct Team building activity Relaying the concept of conflict and conflict management. Assess the characteristics of members in position. Assess the overall coordination of the team. Project Plan Guide Review the goal and extent of the project. Identify weaknesses and strengths in the conduct of the project. Retain strengths and address the weaknesses. Strategic Planning for the Completion of the Project Address conflict in the workplace. Set timeframe and task to be completed within a week and make sure that all materials to be used would be provided (How to Organize Successful Project Teams, n.p.). Constantly check and collaborate with the team regarding the progress of the project Acknowledge the team’s effort upon the completion of the assigned task. References AllBusiness.com, Inc. (2005, August 12). Ten Qualities of an Effective Team Player. Retrieved May 16, 2008, from http://www.allbusiness.com/human-resources/employee-development-team-building/8516-3.html How to Organize Successful Project Teams. Retrieved May 16, 2008, from http://www.ehow.com/how_2156392_organize-successful-project-teams.html Team Conflict: How to Manage it. Retrieved May 16, 2008, from http://www.chumans.com/skills3.htm.

Human Cloning: Genetic Advancement or Genetic Manipulation? :: essays research papers

Human Cloning: Genetic Advancement or Genetic Manipulation? Some people might argue that the real offense would be to hinder the progress of science and experimental investigation with regard to human cloning. That to do so would mean to deny the right to scientifically explore and gain from such. Exploration and discovery in advanced technologies and science quite often proves to be beneficial to mankind; however, even though human cloning capabilities may tempt man's inherently diabolical God-playing nature, research, advancement and the expected benefits of human cloning are likely to dispel predicted human catastrophes. In the alternative, can advances in human cloning lead us into genetic manipulation and world chaos because of popular myths about cloning and the rapid progress in biotechnology? First, what exactly is cloning? In biology, cloning is used in two contexts: cloning a gene, or cloning an organism. Cloning is the reproduction of a human or animal whose genetic substance is identical to an existing being, such as an embryo or fetus. This is reproductive. Cloning a gene means to extract a gene from one organism and insert it into a second organism. Cloning an organism means to create a new organism with the same genetic information as an existing one. This is therapeutic. Since 1885, there have been a number of researchers, scientists, geneticists, reproductive technologists and embryologists, such as August Weismann, Hans Spemann, Walter Sutton, Paul Berg, Steen Willadsen, et al., who have contributed much to the research and development of our current concepts of cloning. Particularly two of the more recent renowned contributors to cloning research and experimentation are Ian Wilmut, a Ph. D. in animal genetic engineering, and Richard Seed, who founded Fertility and Genetics in the 1980s. In 1973, for his thesis at Darwin College, Ian Wilmut created the first calf ever produced from a frozen embryo. In 1974, Ian Wilmut joined a research institute known as the Roslin Institute of Edinburgh, Scotland, UK. Today, he is currently joint head of the Department of Gene Expression and Development, with research interests in early mammalian development, embryo manipulation, nuclear transfer and gene targeting in mice, cattle, sheep and pigs. The Roslin Institute, is known for being one of the world's primary research centers on farm and other animals. In 1996, Professor Wilmut, along with his assistant, Keith Campbell, made history by creating the first organism to be duplicated (cloned) from adult cells. Their creation infamously became known as Dolly, the first cloned adult sheep.

A Clean, Well-Lighted Place

Through his work entitled â€Å"A Clean, Well-Lighted Place,† Hemingway tries to demonstrate how people have different opinions regarding aging and experience, and he does this through the eyes of the two waiters and an old man.Today, a large percentage of people assume things about other individuals they do not know based only on how they look. Hemingway seems to hold the hand of the reader as he expresses why people should have an open mind and make an attempt to look through the eyes of each person because there is so much more to know than just by looking at a person's physical appearance.At the start of our lives when we are not yet fully aware of the things happening in our surroundings, everything seems to be beautiful and innocent. However, by the time we get older, we realize that things are not as easy as they once seemed.Along with the joys and happiness we experience, there is also pain, sadness, and loneliness.This short story is about an old man who sits in a bar a few times a week. He preferred this particular club from the others because it is clean and has a calm ambiance, which relaxes him. He drinks away until two o'clock in the morning and is the last person to leave the bar.On the side are two waiters who serve the old man. One is a young man while the other is a middle-aged waiter. While serving the old man, these two waiters converse and argue about the old man and it is evident that they see the old man in different perspectives due to their age difference.In the beginning of the story, an old, deaf man was described and how he was enjoying the bar and getting drunk almost every night. He feels comfortable in the bar because it is calm, clean, well-lighted, and quiet unlike the other bars in the area.He stays here until the wee hours of the morning and it can be seen that he does not fit well into the society at the time because he is well over his time already.It was mentioned that â€Å"last week, he tried to commit suicideâ₠¬  (Kennedy & Gioia 148). This gives the reader the impression that the man was in despair even though he is well-endowed in terms of financial resources.The young waiter was in a rush to close the bar an hour earlier because there was only one customer, the old man, who was present at that time. The young waiter also wanted to go home early because his wife was waiting for him at home.It is shown that he disrespects the old man by throwing the old man out of the bar insisting that they were already closing. The younger waiter seems to be flat and static.He is somewhat intolerant and self-centered for he has his own social life and does not depend on the bar to seek refuge. He does not understand what the old man was feeling and why he spends his time in the bar drinking the night away.The fact that he is young and has very limited experience in life contributes to this attitude. He has no idea that the old man has spent his life and believes that he has no use to anyone because of his age, which is why he tried to commit suicide.He is lonely and loneliness is very hard to cure, especially when people around you do not understand what you are going through, just like the old man in the story.The young waiter also sees the loneliness and despair of the old man as largely a fault of his own because the old man chooses to see the darkness instead of the light.The young man feels that the old man dwells in his misery too much and that there are better things to do than sit inside a bar and drink. He yelled at the old man saying â€Å"you should have killed yourself last week† (Kennedy & Gioia 148). He treats the old man like an obstacle as if the old man was slowing down the young man's life.The older waiter, on the other hand, shows a different attitude towards the situation, and this might be because of his age. He is more sensitive to the old man because he knows what it is like to be old and lonely. This waiter says â€Å"I am one of those who like to stay late at the cafe with all those who do not want to go to bed† (Kennedy & Gioia 150).He knows what it is like to go home at night without anything or anyone to expect and how it is better to spend the night in a bar instead of experiencing the loneliness that the night can bring. He knows that the bar is a very nice and clean place for people at night, especially the older ones. He says â€Å"each night, I am reluctant to close up because there may be someone who needs the cafe† (Kennedy & Gioia 150).He is not only referring to the old man but to himself as well. Personally, I think that this is why he most likely works at the bar at night himself. Just like the old man, he does not want to be alone at night. He is becoming older as time goes on and he also has an insomnia, which makes it hard for him to sleep at night.

Quality Management - McDonalds - Free Essay Example

Sample details Pages: 7 Words: 2020 Downloads: 3 Date added: 2017/06/26 Category Business Essay Type Narrative essay Did you like this example? QUALITY MANGEMENT OF MACDONALD à ¢Ã¢â€š ¬Ã¢â‚¬Å" A CASE STUDY Quality management is the management of activities and functions which are involved in determination of quality policy and its implementation. It ensures that the relevant organization, product or service is consistent. The four main components of quality management are quality planning, quality control, quality assurance and quality improvement. Don’t waste time! Our writers will create an original "Quality Management McDonalds" essay for you Create order The aim of quality management is not only to focus on product and service quality, but also pay attention to the different ways to achieve it. The main principals of quality management as defined by International Standard for Quality Management (ISO 9001:2008) and other organizations are following: Customer focus Leadership Process approach Involvement of people Benchmarking Continuous improvement System approach to management Factual approach to decision making Mutually beneficial supplier relationship In this work, a details analysis of quality management of Macdonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s is presented. The report include the history, strategy, quality control and the supplies , logistics and inventory management of the stated company. MACDONALDà ¢Ã¢â€š ¬Ã¢â€ž ¢S HISTORY MacDonald Corporation was established in 1940s (McDonalds, 2014). It was the only fast food industry in the whole world who has started a chain system in global market. The main menu of Macdonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s includes some of the global world renowned foods like Big Quarter Pounder, French Fries and Chicken Nuggets. In breakfast they serve Sausage McMuffin with egg. Today it is one of the famous and leading food service retailer. IT has more than 35,000 local food chains (restaurants) in more than 100 different countries (McDonalds, 2014). The total employees of MacDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s are approximately 1.9 million and it serves more than 70 million customers every day around the world (McDonalds, 2014) (Steve, Dudley, Hazen, 2012). A pictorial description of quick facts of MacDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s is shown in Fig. 1. The corporation has distributed sale approach and more than 80% of its restaurants are ran by independent and local distributors. The restaurant was st arted by only two brothers Dick and McDonalds in 1940, they were beginners but now MacDonald Corporations is one the main stakeholder of fast food industry of today world. The beauty of this chain is that they did not only sale their main products but they also change the product type and its ingredients according to the local country or region requirement. Also every year they introduce new products and schemes to attract their customers. Their recent menu includes a wide range of Burgers Sandwiches, Chicken Fish, various Breakfast options, Salads, Snacks Sides, Beverages, and Desserts Shakes (McDonalds, 2014). For competing and to be a main stakeholder of today competitive international market, Macdonald is using an operational management system (William, 2008). Figure 1 Quick overview of MacDonald Corporation COMPANY STRATEGY The brand mission of MacDonald is à ¢Ã¢â€š ¬Ã…“To be our customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s favorite place and way to eat and drinkà ¢Ã¢â€š ¬Ã‚  (McDonalds, 2014). The global world operations of MacDonald are aligned around the worldwide strategy called à ¢Ã¢â€š ¬Ã…“The Plan to Winà ¢Ã¢â€š ¬Ã‚ . This strategy is centered on the best exceptional experience for the customers. The organization follows the motive of à ¢Ã¢â€š ¬Ã…“People, Products, Place, Price and Promotionà ¢Ã¢â€š ¬Ã‚  (McDonalds, 2014). McDonalds wants to become the worldà ¢Ã¢â€š ¬Ã¢â€ž ¢s best quick service fast food chain which provides high quality food to its each and every customer every time, in a clean environment with extraordinary service and great values. The adopted strategies by MacDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s are differentiation and cost leadership strategies (Operations Management in McDonalds, 2014). McDonalds is committed to its people. It provides equal opportunity to each employee. They deve lop leaders and reward them according to their achievements. This firm believes that a team of well-trained individuals with different background and experiences, working together in a competitive environment with high level of commitment is their key to success. QUALITY CONTROL McDonalds has a set of management teams for the inspection of food item quality and their control for the successful business. Quality service and quality control are properly checked by the management team. The quality management team deals with the quality service and quality control as given below. Quality service The food- The quality of meat, bun, vegetables etc should be good and up to the standard. The Employees- The quality management team has a look at the timing, neat dress and cleanliness of an employee. The team work is always preferred in the McDonalds to get maximum benefits. The Restaurant- The management team looks that the restaurant should be clean, tidy and sparking. While they also tried to provide the fast, accurate and friendly service. Quality control The quality management team makes it sure to fulfill the basic criteria set for the operation of McDonalds. They also listen and get feedback from the customer to make their business improve. They also have a relationship with the scientific community to provide best and safe food among the people. They tried to have solutions for special health issues among children, and prepare a hygienic food for them. There is no compromise on quality and quality control, the one of the reason for the successful development of McDonalds all around the world. The inspection is done on all McDonalds franchise and it is also a part of their strategy. HACCP (Hazard Analysis Critical Control Point)is the applied system of McDonalds to keep nice and good food items to the customers. The quality management team also looks at the diet contents and nutrition of each food items and is given in Table 1. The health related issues are handled by the quality management team and nutrition is properly cont rolled. Table 1 Nutrition of McDonalds food. SWOT ANALYSIS The pictorial description of SWOT is shown in Figure 2. On the basis of environmental analysis of McDonalds, the structural analysis of fast food industry, and the assessment of internal resources of the company, following strengths, weaknesses, opportunities and threats are there for McDonalds: Figure 3 SWOT description Strengths McDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s holds a very strong brand name worldwide. They have large partnerships with other companies that provide them with their desired products; this increases the goodwill of the company. McDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s is one of the most reputed firms who are socially responsible. Self-service criteria save a lot of cost. Loyal employees management customer are their biggest strength. McDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s makes sure that cultural regional barriers are kept in mind while providing food to different countries. Clean environment and play areas for children where they can enjoy their time. Weakness The weakness that hits the list of employee turnover rate. Every year many of their employees are fired out of the restaurant. McDonalds mostly advertises products and food items that targets children. Health conscious people often complain that they do not provide us with the organic and healthy food. This becomes their weakness when they get in the complaints. They also face quality issue at times. This affects the business as they are running the outlet worldwide, if one franchise gets affected others also get a bad name. Opportunities It can open up online services for their customers so that they can easily order their desired meals sitting at home. Discounts given on every food item may help them gain more customers. They can go for a joint venture with the retailers they work with. They can introduce healthy hamburgers and healthy drinks for the people who are health conscious. In order to be environment friendly, they can use packing material which can be recycled later or material that does not create pollution. Threats Emerging competition of similar outlets is becoming a problem for McDonalds. Health issue also becomes a problem when it comes to food. As it is a multinational food outlet, fluctuations in the currency of other countries becomes a problem for such companies. Recession in any country would definitely affect the whole outlet worldwide. People facing heart problems and obesity accuse McDonalds for not providing them with the healthy food. They have a threat of local food outlets in different countries. McDonalds is operating in a fully-fledged economy where competition is increasing day by day therefore they should work effectively to overcome their drawbacks because of the recession. Recommendations Reduction of employee training spending (lowering employee turnover). In order to reduce of employee training spending and to lower turnover, I would like to suggest: To give the job just for highly motivated people. Itmeans, that they are going to be loyal and not to leave job so fast; New employees would be trained by employees, who are working longer. In this way, company reduces training spending, new employees are trained by the people, who are working inside the company and do the same things every day. To motivate employees and always take care about their expectations. It can be money premiums for good working in the end of the month (or year), some employees parties, à ¢Ã¢â€š ¬Ã¢â€ž ¢Ãƒ ¢Ã¢â€š ¬Ã¢â€ž ¢Employee of the week (month)à ¢Ã¢â€š ¬Ã¢â€ž ¢Ãƒ ¢Ã¢â€š ¬Ã¢â€ž ¢ competition. To make a line of organic food in their menu and take a look what is more popular and healthy for their customers. If it is going more popular than usual menu food, it is more worth to make all food in organic way, even it is more expensive. First of all, people like what is natural, and then they are interested in the price. To make big advertisement companies declaring organic food pluses and make it more popular in such way. Many people loves McDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s food, so it has an authority and can show good example of necessity of organic food in people life and compare how organic and usual McDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s food effect customersà ¢Ã¢â€š ¬Ã¢â€ž ¢ health and all the nature about them. Advantage of human health problems (improvement of products) McDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s is big food supplying company, and all of us know, how food affects our health. It is one of the main factors, what built our body and strength our brains. Knowing that, McDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s should: Suggest just high quality, improved products, which is full of vitamins and minerals. So, it means that the company must improve their products, all the food must be certificated and fit for all healthy food standards. Be in a contact with suppliers, who supply products for McDonaldà ¢Ã¢â€š ¬Ã¢â€ž ¢s food and always check if the products is natural, high standard and healthy for all of age customers. Contact with doctors, scientist and improve their products to fit for all of age customers, even they have some problems with their stomach. It means to make measures and find what the best is for all possible customers. More Healthy Choices McDonalds should develop menu choices that are healthy and socially acceptable. It is possible to develop a menu that people will enjoy and that also fits into the original à ¢Ã¢â€š ¬Ã…“Speedy Serviceà ¢Ã¢â€š ¬Ã‚  model the company introduced in the 1950à ¢Ã¢â€š ¬Ã¢â€ž ¢s. Use local food sources where possible. Using local sources decreases the time to market, and also decreases the use of fuel to transport goods. Increase presence in Asian countries McDonalds has most certainly had a profound effect on China. When the first McDonalds opened in Beijing more than a dozen years ago, 40,000 people lined up to observe a Big Mac and get their picture taken with the infamous Ronald McDonald. McDonalds is growing faster in China than in the United States. McDonalds owns operates more than 600 stores across 105 cities in China. More than 100 more McDonalds stores will be added annually to Chinese cities within the coming years. CONCLUSIONS McDonalds is operating in Pakistan as very profitable organization. In this project we struggled to study the management behaviour of McDonalds starting from its history to its vision and mission statements in which explained the historical of McDonalds of how it entered Pakistanà ¢Ã¢â€š ¬Ã¢â€ž ¢s market and the expansion of its business in various cities. Moreover we also explained about its and services which are offered in Pakistan by McDonalds as their revenue generating products and services. I addition to that we researched all their product line. We also explained the organizational structure of McDonalds. In that we explained the hierarchal structure of McDonalds. As a gigantic organization of the world need to build their strong organizational structure so does McDonalds. Its works on the basis of vertical and horizontal coordination. All the executives from up to the lower management on making it a successful organization.